Terms and Conditions

These terms and conditions are subject to change without notice.
It is hereby agreed upon that the client shall be entitled to full ownership of the final products once payment has been made in full, and reflected in VeeVee Media’s account/s. Until full payment has been made, all work done remains the property of VeeVee Media.
The client authorises VeeVee Media to perform services outlined in this agreement on behalf of the client, which may include but not limited to, registering a domain, accessing the client’s hosting account, creating, and managing databases, accessing the client’s social media accounts and posting on relevant social media platforms on behalf of the client.
The client will be provided a quote or estimate for each service. Should the client accept the given quote, a 50% deposit (in case of website design) or full advance payment (in case of marketing) is required to be paid before any work can commence. Payments to VeeVee Media of any sort for any service/s are understood to be acceptance of these terms and conditions.
Any changes or additions to the scope of the project will be quoted to the client.
Deposits are non-refundable and non-negotiable.
VeeVee Media uses a third-party hosting provider to host client websites should the client require hosting. We make use of trustworthy and reliable hosting providers for hosting client websites, however, VeeVee Media may not be held liable for, but not limited to, any loss of data, any downtime of the website, any malicious activity carried out from or to the website, server problems that may arise at the hosting facility, loss of business due to website inactivity and/or website being inconsistent due to technological changes or updates.
VeeVee Media shall provide their best service to the client, and as acknowledged by this agreement.
The client is responsible for all trademark, copyright and patent infringement clearances. The client is also responsible for necessary legal clearances or licenses prior to project initiation. The client indemnifies VeeVee Media against any loss or damage arising directly or indirectly from any unauthorised use of photographs, text, or other intellectual property not under copyright ownership of the client.
All Website and marketing content is either to be provided to VeeVee Media by the client, or VeeVee Media will source required resources. We will make sure of any licenses and clearances required, however, in the event of any infringement, VeeVee Media will not be held liable for damages or loss.
The client agrees to pay the remainder 50% of payment required for website designs prior to the website going live. If, for any reasons, the client fails to pay the full agreed amount of the website as quoted, VeeVee Media reserves the right to withhold all data and withdraw the website and resources until all balances have been cleared.
All information provided by the client including but not limited to, business locations, supplier information, business operations and procedures, and critical information required to perform services, shall be treated as confidential and by no means disclosed or used for any other purposes other than the provision of service.
The client agrees to have a note in the footer of their website giving development credit to VeeVee Media.
The one month of free social media marketing and management does not include paid advertisements on any social platforms.
The client is required to provide VeeVee Media a written notice 30 days prior to cancellation or termination of any contracts or agreements. Since we pride ourselves in being digital marketing experts, not just by word but also by practice, VeeVee Media prepares and strategizes campaigns for the full contract period, therefore any marketing service level agreements shall carry a termination fee which will be calculated as follows; a 50% of the remainder of the full contract amount shall be payable upon contract termination. This term shall begin from date of notice until the end of the contract period.
Our websites and designs are optimized for majority of browsers and devices; however, some layout elements and colours may change or vary when viewed on different screens with different settings.
Upon completion of the website project, the website shall be taken live for a period of 24 hours during which the client shall test all functionality and designs. Once the client approves the design, the client is liable for payment and once payment is received, the website will be published. Any changes or additions to the website after this period shall be quoted separately to the client, unless a maintenance agreement has been signed between the client and VeeVee Media.
If VeeVee Media provides hosting to the client through a third party for any period of time, the client agrees to pay for hosting and domain renewals after the required time interval, usually one year from domain registration.
VeeVee Media agrees to provide the client with timeous delivery of services. VeeVee Media may not be held liable for any delays in delivery occurred due to client negligence, technological factors or factors out of the control of VeeVee Media.
For all e-commerce websites, VeeVee Media shall charge their hourly fee of R 225 per hour to add, remove, or edit products. The client shall provide necessary FICA documentation for PAYFAST registration, or the client shall register on PAYFAST and provide VeeVee Media with necessary information to integrate payment on their website.
VeeVee Media is not responsible for any backups of website and related data.
VeeVee Media has the right to use the digital format of all completed designs for publication or promotional purposes.
The client, or a representative of the client is required to be always available during website production. Delays due to unavailability will delay website production.

Terms and Conditions

Below are the terms and conditions for all services provided by VeeVee Media.

For any further queries, please feel free to contact us.